In this week’s episode of the Affiliate Marketing Podcast, Lee-Ann Johnstone is joined by Michael Cole, SVP of Marketing at Everflow, to discuss the evolution of affiliate marketing measurement and attribution. With $5 billion in transactions tracked through Everflow’s platform last year, Michael shares valuable insights on how brands can leverage data to optimise their affiliate programs.
Michael identifies two major missed opportunities for affiliate managers: failing to measure pre-conversion engagement and overlooking post-purchase customer behaviour. By tracking these additional touchpoints, affiliate managers can tell a more compelling story about the channel’s impact on demand generation and customer lifetime value. This broader perspective can help secure additional resources by demonstrating 30-70% more revenue contribution than what’s captured in traditional conversion metrics.
One key reason affiliate marketing remains siloed is conflicting analytics platforms between affiliate teams and other marketing departments. Michael recommends breaking down these barriers by making affiliate data valuable to stakeholders outside the immediate team. When media buyers, CMOs, and other decision-makers can access performance insights that help them look better to their superiors, they become advocates for the affiliate channel’s importance to the company’s overall success.
Rather than implementing overly complex attribution models that distribute credit too thinly, Michael advocates for a strategic split between first-touch and last-touch attribution based on partner type. Content publishers and influencers who reach consumers early in their journey should receive first-touch credit, while conversion-focused partners like coupon and loyalty sites should remain on last-touch attribution. This approach better aligns incentives with each partner’s role in the customer journey.
Our thanks go to Everflow as this season’s sponsor. Would you like to talk about sponsoring our podcast, or gaining a brand mention? Take a look here.
[03:03] Michael explains how Everflow tracks $5 billion in transactions annually and discusses his background launching major brands like Shopify through affiliate marketing.
[06:05] Case study on Vibrant Performance and Unlock, showing how granular conversion event data helped affiliates optimise placements and drove 740% program growth.
[24:48] Breaking down attribution models: why sophisticated affiliate programs should implement separate first-touch attribution for content partners and last-touch for transaction-focused partners.
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